Reliable, post-launch software maintenance, routine bug investigation, security reviews, and dedicated minor enhancement allowances for your production systems.
30-Day Free Trial with one-time refundable ₹20 UPI verification payment. No automatic paid conversion or recurring debit.
Entry-level paid maintenance support: basic support ticketing, business-hours assistance, and monthly project health summary.
Routine software maintenance, bug remediation, security review, and 1 minor enhancement hour/month.
Higher-priority support queue, weekly health reviews, error monitoring, and 3 minor enhancement hours/month.
Highest business-hours queue priority, critical incident escalation, architecture reviews, and 6 minor enhancement hours/month.
Growing businesses, e-commerce stores, SaaS applications, and high-traffic platforms.
Side-by-side comparison of SLA, included services, and engineering allocations.
| Service / Entitlement | Free Trial | Standard | Basic | Pro | Enterprise |
|---|---|---|---|---|---|
| Client Support Dashboard | ✓ | ✓ | ✓ | ✓ | ✓ |
| Knowledge Base & FAQs | ✓ | ✓ | ✓ | ✓ | ✓ |
| Incident Ticketing System | General Enquiry | Standard Queue | Routine Queue | Priority Queue | Highest Priority |
| Target First-Response Time | Best Effort | < 24 Hours | < 12 Hours | < 8 Hours | < 4 Hours |
| Included Minor Enhancement Allowance | — | — | 1 hour / month | 3 hours / month | 6 hours / month |
| Bug Remediation in Delivered Code | — | Advisory Only | Routine Minor Fixes | Comprehensive Investigation | Root-Cause Analysis |
| Health & Error Review Frequency | — | Monthly Overview | Monthly Review | Weekly Reviews | Continuous / Dedicated |
| Security & Dependency Auditing | — | Critical Bulletins | Monthly Review | Monthly Vulnerability Scan | Monthly Architecture Audit |
| Designated Technical Lead Contact | — | — | — | — | ✓ |
| Monthly Technical Planning Strategy | — | — | — | — | ✓ |
Notice: Planned items are in active development and not yet contractual entitlements.
We architect tailored service level agreements for critical healthcare, financial, and high-concurrency infrastructure.